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FAQ

What is Finstore.by
Finstore.by is an online platform of BelVEB bank group, that is focused on organizing and selling of ICOs.  LLC "DFS" is the operator...
What is Token?
Token (digital sign) – this is a digital financial instrument that certifies the rights of the owner. Here it certifies the right to receive income...
What are the limits on the platform?
You can invest any amount of money. If the planned amount of a financial transaction exceeds 1000 basic units (approx. 10000 EUR), then it is necessary...
Who can perform operations with tokens?
Individuals - Residents and Non-residents of the Republic of Belarus (can perform operations as Investors only). Legal entities - Residents and Non-Residents...
Is token income taxable?
In accordance with clause 3.1 of the Decree of the President of the Republic of Belarus No. 8 dated December 21, 2017 "On the development of the digital...
What documents do I need to buy tokens?
Passport of a citizen of the Republic of Belarus or a foreign citizen or a residence permit of a foreign citizen in the Republic of Belarus
How do I register on the platform?
You can find the detailed information on registration in User's Guide.
Where can I find information about Token Issuers?
You can get  information about the Issuers of tokens in the "About Company" section of each token issue details, as well as in the...
How do I deposit my virtual wallet and what are the fees?
Virtual wallet can be deposited by a bank card or by bank transfer. Actual fees can be found here
What kind of blockchain system are tokens created on?
A token (digital sign) is a record in the register of transaction blocks (blockchain). The data of every transaction on the platform is...
How can I withdraw money before the end of the token's circulation period?
Almost all issues available on the platform provide for the possibility of early redemption of investment on the terms defined by the "White...
How is Finstore's activity regulated?
The activity of Finstore as the operator of the cryptoplatform is regulated and controlled by the state of the Republic of Belarus. As Finstore is...
What are the guarantees of return on investment?
Token issuers operate in the jurisdiction of the Republic of Belarus. Belarusian law provides that the tokens placed certify an obligation that must...
What happens to investors' investments if the Token Issuer goes bankrupt?
If the company is declared bankrupt, the refund procedure is carried out in accordance with the Civil Code of the Republic of Belarus. Token owner...
What happens to investors' investments if Finstore.by platform shuts down?
If the platform shuts down, the obligations of customers to investors remain in full force, information on the ownership of tokens and all transactions...
How does Finstore.by confirm safety level of perfomance (technical, economic)?
Cryptoplatforms in the Republic of Belarus have strict requirements for the rules of perfomance and information security. Compliance with there...
Are there any requrements to the potential tokens Issuers
Token issuers must comply with the requirements established by the Hi-Tech Park, as well as meet the platform's criteria for financial stability and...
Can someone steal my tokens?
An important element of security is the closed format of the platform. It is impossible to withdraw tokens from it to an external wallet (the so-called...
Are tokens inherited?
A heir can get an access to the tokens after he/she provides to Finstore.by a notarized certificate of inheritance
What is Stable Coin?
Stable coins are Finstore's own digital signs (tokens) that are used as a local currency of the platform. Stable coins can be denominated in four...
How do I confirm the account number to withdraw funds?
To confirm the account number, the investor needs to go to "Virtual Wallet Settings" and upload bank statement, an agrement, or other document...
What is a bank guarantee for tokens and how does it work?
Bank guarantee on tokens is an opportunity for investors to earn income higher than on bank deposits, while maintaining return guarantees, the same as...